Archive for January, 2015

Social Security Administration looking for Veterans to Hire

The Social Security Administration is looking for veterans with exceptional customer service skills who are interested in serving the American public.
The Social Security Administration recognizes that individuals who have served in our armed forces are disciplined in the values that our agency values, like loyalty, respect, flexibility and integrity, and they bring those positive attributes with them to the workplace. The following narrative will give you more information about federal veterans’ programs and who to contact in each area with an expression of interest in careers at Social Security.
Additional information about careers at Social Security can be found at the following websites:
The Veterans’ Preference
Veterans who are disabled or who served on active duty in the Armed Forces during specific time periods or military campaigns are entitled to preference over non-veterans in competitive hiring selections. If you are eligible for veterans’ preference, you may find a position that interests you through our Career Search on USA JOBS. If the vacancy states that it is open to all sources and you are qualified for the position, you will receive veterans’ preference accordingly. In order to receive your preference, you must send us proof of your military service along with your application (read the vacancy announcement to learn what documentation is required). Visit the Office of Personnel Management’s USAJOBS web site for details about veterans’ preference.
Veterans’ Recruitment Appointment (VRA)
Veterans with certain military service records may be hired for positions at grades GS-11 and below without a competitive selection process, if they meet the qualifications for the job. Certain conditions of employment may apply to employees hired under the VRA program.
30 Percent or More Disabled Veterans Program
Like the VRA program, veterans with service-connected disabilities of 30 percent or more may be hired into positions without a competitive selection process, if they meet the qualifications for the job. Unlike the VRA program, there is no limitation on the level at which you may be hired.
To learn more about these opportunities for veterans, visit the Office of Personnel Management’s website


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Careers with Social Security

Careers with Social Security
. . . Challenge yourself to help others
Interviews people applying for Social Security benefits.
Processes claims and makes decisions about eligibility.
Inputs data into the computer system to make correct payments.
o U.S. citizen.
o Excellent communication skills & ability to deal with people.
o 4 year college undergraduate degree
o Starting salary of $39,179 (GS-7)
o $47,923 beginning your second year (GS-9)
o $57,982 beginning your third year (GS-11) with scheduled merit increase up to $75,376
(Note: Salaries may be higher depending on location.)
o Excellent opportunities for further promotions.
o Ten paid Federal holidays yearly.
o Excellent health and life insurance options.
o Accrue 2 1/2 weeks vacation time first year.
o Retirement plan – matching contributions from employer.
o Dynamic, challenging work environment.
o Social Security offices throughout the Chicago Region
(Illinois, Indiana, Michigan, Ohio, Wisconsin, and Minnesota)
o Individuals with Disabilities (Schedule A Appointments)
o Disabled Veterans/Specific Active Duty Veterans (VRA Appointment)

What kinds of traits do we look for in new hires:
 Customer Service Orientation  Analytical Thinking
 Self-Management  Interpersonal Sensitivity
 Planning and Organizing  Decision Making/Judgment
 Communications  Problem Solving
Customer Service
• Tactful  Empathetic
• Courteous  Respectful
• Resourceful  Reassuring
• Patient  Caring
• Kind
 Considerate
Analytical Thinking/Problem
• Follows evidence where it leads
• Considers all the possibilities
• Relies on reason not emotion
• Precise  Structured
• Detailed  Investigative
• Listens closely to instruction
• Questions to confirm facts
• Manages time effectively
• Maintains flexibility
• Handles chaos calmly
• Demonstrates leadership
Interpersonal Sensitivity
• Conscientious
• Empathetic
• Concerned about the welfare of others
• Emotionally resilient
• Intuitive
• Compassionate
Planning and Organizing
• Strategic  Systematic
• Deliberate  Methodical
• Goal Oriented  Focused
Decision Making/Judgment
• Discerning  Prioritizing
• Realistic  Knowledgeable
• Practical  Rational
• Gets the whole story
• Asks the right questions
• Connects emotionally and professionally
• Writes and speaks appropriately
• Listens actively
Summary of Duties for Social Security Entry Level Positions
Claims Representative (GS-5/7/9/11)
 Processes claims for benefits.
 Determines eligibility for programs including Supplemental Security Income (SSI), Disability and Retirement.
 Conducts interviews in person and over the phone for those wishing to apply for benefits.
 Performs periodic reviews of income, resources, and living situation for those receiving benefits.
Service Representative (GS-5/7/8)
 Provides customer service.
 Serves as the first point of contact for the public with SSA.
 Answers phone calls and in person requests for general information, as well as to those interested in applying for benefits.
 Process applications for new and replacement Social Security cards.
Claims Authorizer – Responsible for reviewing and authorizing claims (GS-11)
 Resolves complex claims issues.
 Determines government pension offset and workers’ compensation offset.
 Reviews / adjudicates claims and makes Month of Entitlement determinations.
 Resolves earnings record discrepancies and makes Questionable Retirement determinations.
 Resolves payee issues.
 Assist in training new claim authorizers and other personnel.
Benefit Authorizer – Makes final determinations on a wide range of postentitlement issues (GS-5/7/9)
 Maintains the SSA Master Beneficiary Record and other SSA systems data by analyzing and resolving a wide range of often complex alerts and exceptions.
 Makes final determinations on a wide range of often complex postentitlement issues (e.g., work deductions, status changes, overpayments and underpayments).
 Provides coverage for the National 800 number.
 Responds to requests for information—from Field Offices, beneficiaries and other agencies.
Contact Representative – Answers calls on the National 1-800 line (GS-5-8)
 Interviews callers by telephone.
 Processes assigned non-phone related work.
Disability Examiner – Makes determinations on disability claims. Position with our State Agencies. Not on a federal pay schedule.
What’s it like to work at Social Security?
The SSA Work Environment
The work environment at Social Security can vary considerably depending on the component you work in. The environment can be influenced by several factors, including the diversity of coworkers and management, the demographics of the population served and the size of the staff, etc. Generally the work environment in all of our offices…
-is fast paced
-is moderately to extremely stressful
-involves varied sets of responsibilities that change frequently
-involves contact with the public via phone, in-person, and the internet
-requires ongoing workload monitoring
-involves close collaboration with coworkers to process work
-requires extensive use of the computer to research information and process workloads
-requires patience, persistence and the ability to deal extremely well with all different kinds of people
No matter where you work in Social Security we are dedicated to do the very best we can to serve the American public. People contact us about their on-going benefits, when they become disabled, when they retire, when they lose loved ones, when they have new babies, and when they get married.
We encounter people from every walk of life and people in some of the most vulnerable stages of their lives. No matter how they come or why, we are here to help them. Public service is what we offer in all of our Social Security Offices and it’s our service that we’re most proud of!
Social Security Hiring Process
Like most federal agencies the Social Security Administration (SSA) usually begins the hiring process by posting vacancies on the web page: Interested applicants can apply, be rated and ranked and the top candidates referred to the hiring manager by following the prompts in this process. This process is commonly referred to as a competitive appointment.
In addition to this competitive process, there are non-competitive hiring methods for people with disabilities, Veterans and some student positions. To be considered under these non-competitive hiring methods as a person with a disability, individuals must provide proof of disability and certification of job readiness from an approved source such as a vocational rehabilitation counselor. However, to ensure proper consideration, when applying for these positions, applicants should read the following section on the USAJOBS website:
Note: VR counselors, such as those working for many Employment Networks, can provide the certification of job readiness. There’s a fact sheet on the MAXIMUS web site that summarizes the Schedule A provisions as they relate to Employment Networks.
Reasonable Accommodations
Social Security also realizes that it is sometimes necessary to make ―reasonable workplace accommodations‖ that enable persons with disabilities to be most effective in their positions. These include:
 Providing interpreters, readers or other personal assistance;
 Modifying job duties;
 Restructuring the work site;
 Providing flexible work schedules, and
 Obtaining accessible technology or other adaptive equipment.
The Interview Process
The interview process varies from office to office. Some manager’s may have up to three rounds of behavior based interviewing while others may only have one interview. However, all managers are interested in finding employees who communicate effectively with the public, can balance multiple priorities,
are highly organized and are willing to work
Additional questions should be directed
to the recruiting or area work incentive
coordinator in your area.
They can be found on the following websites:
People who work at Social Security are worth their weight in gold!
Reasonable Accommodations
What is a Reasonable Accommodation?
A reasonable accommodation is a logical change or adjustment to a job or work site that makes it possible for an otherwise qualified employee with a disability to perform the essential functions of a position. It is the policy of the Social Security Administration to make reasonable accommodations for the known physical or mental limitations of qualified applicants or employees with disabilities unless such accommodation would impose an undue hardship on the operation of its programs.
Who is eligible for reasonable accommodations and how are they requested?
Both employees and applicants for positions can request reasonable accommodations. A request for reasonable accommodation is a statement that an individual needs an adjustment or change at work, or in the job application process, or as a benefit or privilege of employment for a reason related to a disabling condition. The reasonable accommodation process begins as soon as the request for accommodation is made.
What are some types of accommodations that are available?
 Reassignment – When an employee is no longer medically qualified for his or her position, reassignment to a vacant, funded position must be considered. The employee must be qualified for the position.
 Job Restructuring – Job restructuring entails taking on the nonessential duties out of a position. It can also be accomplished by changing when or how and essential function is performed.
 Making facilities accessible – Providing access to a facility is a provision of reasonable accommodation. This includes modifying facilities, providing relocation opportunities to afford accessibility, as well as making facilities usable by individuals with disabilities.
 Modifying worksites – Changes in the work environment that enable individuals with disabilities to perform job duties more effectively is another form of reasonable accommodation. Accommodations may include rearranging file or shelves for accessibility to wheelchair user; widening access areas between fixtures to allow room for wheelchairs; raising or lowering equipment to required working heights, etc.
 Adjusting work schedules – Some individuals with disabilities may not be able to work a regular fixed shift. Alternative work schedules, flextime, and other plans offer flexibility which can help employees meet their specific needs. In circumstances where available work schedule flexibility is not sufficient to accommodate an employee’s needs, management may consider granting part time hours or changing from one shift to another, if requested by the employee.
 Acquisition or modification of specialized equipment or devices – Numerous assistive devices are available for individuals with disabilities. The agency will make reasonable purchase of specialized equipment if it is determined that the use of the equipment is necessary to perform essential functions of the job.
 Providing readers and personal assistants, or interpreters – Several methods may be used to provide readers, sign language interpreters and personal assistants. This type of accommodation may be provided through use of the agency’s Full Time Equivalent Pool (FTE) procedures.
 Granting leave – Permitting the use of accrued paid leave, or unpaid leave is a form of reasonable accommodation when necessitated by the employee’s disability. The agency is not required to provide paid leave beyond that which is provided to similarly-situated employees.
 Parking – Where employee parking is available, mobility impaired employees may be assigned parking spaces convenient to an accessible entrance at his/her work location. This provision applies only to employees who have severe mobility impairment.

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Happy New Year!!!! January 2015 Michigan Job Fairs

January 2015
Al’s Produce Career Fair
o When: January 7-8, 9:00 AM – 4:00 PM
o Where: Al’s Produce, 49641 Grand River Ave. Wixom, MI 48393
o More info: Visit On-site interviews given, bring a resume.
Peckham Business Services Call Center Hiring Event
o When: January 7, 10:00 AM – 2:00 PM
o Where: Michigan Works! Kalamazoo Service Center, 1601 S. Burdick St. Kalamazoo, MI 49001
o More info: For more info visit May submit application to Veterans and persons with disabilities strongly encouraged to apply and will be given preference in the hiring process.
Peckham Business Services Call Center Hiring Event
o When: January 8, 10:00 AM – 2:00 PM
o Where: Michigan Works! Battle Creek Service Center, 135 Hamblin Ave. Battle Creek, MI 49017
o More info: For more info visit May submit application to Veterans and persons with disabilities strongly encouraged to apply and will be given preference in the hiring process.
Michigan Education Transportation Services (METS)
o When: January 13, 9:00 AM – 12:00 PM
o Where: Michigan Works! Office, 1601 S. Burdick St. Kalamazoo, MI 49001
o More info: Call toll free 888-996-8586 or email
Community Job Fair
o When: January 14, 9:00 AM – 12:00 PM
o Where: Kentwood Community Church – Wyoming Campus, 2950 Clyde Park Ave. SW Wyoming, MI 49509
o More info: There will be 28 employers with over 500 jobs to fill. For more information, call Michigan Works! at 888-779-7774.
Peckham Hiring Event – IT Help Desk Jobs Available for Persons with Disabilities
o When: January 14, 6:00 PM – 8:00 PM; January 16, 10:00 AM – 2:00 PM; January 23, 10:00 AM – 2:00 PM.
o Where: 3777 Sparks Dr. SE Grand Rapids, MI 49546
o More info: Visit
Peckham Hiring Event – IT Help Desk Jobs Available for Persons with Disabilities
o When: January 15, 1:00 PM – 4:00 PM
o Where: 3510 Capital City Blvd. Lansing, MI 48906
o More info: Visit
AT&T Hiring Event
o When: January 28, 9:00 AM – 12:00 PM
o Where: Michigan Works! Office, 16587 Enterprise Dr. Three Rivers, MI 49093
o More info: Visit
Sales Jobs Network Sales Recruiting Event
o When: January 29, 9:00 AM – 1:00 PM
o Where: Embassy Suites, 19525 Victor Pkwy. Livonia, MI 48152
o More info: Pre-registration is highly recommended at For more information visit or call 877-777-1037.
You’re Hired Job Fair – Metro Detroit
o When: January 29, 9:00 AM – 3:00 PM
o Where: Marriott Hotel, 3600 Centerpointe Pkwy. Pontiac, MI 48341
o More info: Visit, email or call 734-956-4550.
Jackson County Community Career Event
o When: January 29, 10:00 AM – 2:00 PM
o Where: American 1 Event Center – Jackson County Fair Grounds, 200 W. Ganson St. Jackson, MI 49201
o More info: Visit

This job posting is courtesy of Buddy-to-Buddy Veteran Volunteer program.  Buddy-to-Buddy is not affiliated with Antioch International Ministries or Valor Military Ministry in any way. Thank you for reading our post & may God bless you with His divine favor in your job search.


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